Privacy Policy

At FortuneWheelz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you play our match-3 puzzle games and use our services.

We believe in transparency and want you to understand what information we gather, why we need it, and how we use it to provide you with the best possible gaming experience. By using FortuneWheelz games and services, you agree to the practices described in this policy.

Information We Collect

When you download and play our puzzle games, we may collect certain information to improve your experience. This includes device information such as your device type, operating system, unique device identifiers, and mobile network information. We also collect gameplay data including your progress, scores, levels completed, and in-game preferences.

If you choose to create an account or contact our support team, we may collect personal information such as your email address and username. We only collect information that is necessary to provide our services and enhance your gaming experience.

How We Use Your Information

We use the collected information to operate, maintain, and improve our match-3 puzzle games. This includes personalizing your gaming experience, saving your progress across devices, and providing customer support when you need assistance.

Your data also helps us analyze game performance, fix bugs, and develop new features that our players will enjoy. We may use aggregated, non-personal information for analytics purposes to understand how players interact with our games and to make informed decisions about future updates.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our games, such as cloud hosting services, analytics providers, and customer support platforms. These partners are contractually obligated to protect your information and use it only for the purposes we specify.

Our games may include third-party advertising networks and social media integrations. These third parties may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our games.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you wish to delete your account or request removal of your personal data, please contact us through our support channels, and we will process your request in accordance with applicable laws.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can manage many of your preferences directly within the game settings, including opting out of personalized advertising and managing notification preferences.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our support team. We may update this policy periodically to reflect changes in our practices or legal requirements, and we will notify you of any material changes through the game or via email if you have provided one.